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CBR studiesOnline banking impact of the war on the growing relevance of digital channels and remote service

Online banking these days is becoming an even more popular way of interacting with the bank, but it requires greater speed and convenience than prior to February 24, 2022. That is why it is extremely important to know all the pain points and needs of Ukrainians in the banking sector today. For this, we bring to your attention our syndicated study on online banking, which is aimed at two audiences – both population and business of Ukraine.

You can find more details about the research methodology in the attached file:

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